Your Data Protection Is Our Responsibility

Introduction and Scope

6s is an online gaming and sports betting platform for Bangladeshi players. This Privacy Policy explains how 6s collects, uses, stores, and discloses the personal information of its registered members and visitors.

By creating an account on our platform or using our services, you are considered to have agreed to the terms of this policy. This policy and the platform's terms and conditions should be read together — as both documents form part of the overall agreement governing use of the service.

If you are under 21 years of age, you are not eligible to use this platform's services. 6s does not knowingly collect personal information from anyone under the age of 21.

What Information We Collect

6s collects two types of information — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

• Name, mobile number, and email address — at the time of registration
• Date of birth — for age verification
• Mobile banking numbers for processing deposits and withdrawals (bKash, Nagad, Rocket)
• National ID or passport details for identity verification (KYC) purposes
• Messages you write when contacting the support team

2.2 Information Collected Automatically

• IP address and device type
• Browser type and operating system
• Date, time, and sequence of pages visited on the site
• Game play history and betting activity
• Session cookies and technical log data

Purpose of Using Information

Collected information is used only for specific and legitimate purposes. 6s never processes your information unnecessarily.

3.1 Service Operations

• Creating, verifying, and securing accounts
• Processing deposit and withdrawal transactions
• Providing bonus and cashback benefits
• Tracking gaming history and balance

3.2 Security and Compliance

• Preventing fraud and unlawful activity
• Preventing the creation of multiple accounts
• Ensuring age verification (21+)
• Identifying and resolving technical issues

3.3 Communication and Support

• Providing support via live chat and email
• Sending important account-related notifications
• Informing users of platform changes or policy updates

Information Storage and Security

On the 6s platform, every user's information is stored on secured servers using SSL (Secure Socket Layer) encryption technology. Encryption remains active during data transfer as well, so no third party can gain unauthorized access to your information.

Your account password is stored in hashed form, and no 6s staff member can ever view or access your password. Any login-related issue is resolved through a password reset.

4.1 Retention Period

All information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period for security and legal reasons. Financial transaction records are retained for an extended period in accordance with applicable regulations.

4.2 Access Controls

Only staff members who need your personal information to perform their duties — such as support agents or payment verifiers — can access it. Every access is logged and regularly audited.

Sharing Information with Third Parties

6s does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may need to be shared in specific circumstances.

5.1 Service Partners

Necessary transaction information is shared with mobile banking services such as bKash, Nagad, and Rocket for payment processing. Game providers (such as Pragmatic Play, PG Soft, and JILI) may see limited session data in order to run their games.

5.2 Legal Obligations

Required information may be provided in response to a court order or a lawful request from a relevant authority. In such cases, it is our responsibility to comply with legal obligations.

5.3 Prohibited Uses

• Your information will not be sold to advertisers or marketing agencies
• It will not be shared with any other gambling or gaming site
• It will not be used for profiling or targeted advertising without your consent

Cookies and Tracking Technologies

Cookies are used on the 6s website. Cookies are small data files stored in your browser that help the platform remember your preferences and improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security — the platform cannot function without them
• Functional Cookies: Used to remember language preferences and user settings
• Analytics Cookies: Used to analyse site usage and improve the service

6.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Your Rights

As a user of the 6s platform, you have certain important rights over your own information. We respect these rights and help you exercise them.

7.1 Right to Access Information

You can find out what information 6s holds about you at any time. This request can be made through the support team.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request a correction. Your name, mobile number, and contact details can be updated.

7.3 Right to Close Your Account

You may close your account at any time. After closure, the process of deleting your information — except for legal and financial records — will begin. Requests for self-exclusion or temporary account suspension under the responsible gaming policy can also be made to the support team.

7.4 Right to Withdraw from Marketing Communications

If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time. However, important account-related notifications will continue to be sent.

Minor Users and Age Verification

6s is a 21+ platform. The date of birth provided at registration is verified, and an identity document may be requested if needed. If there is reason to suspect that a user is under 21, that account is immediately suspended and no transactions are processed without the relevant information being verified.

6s actively works to protect minors. If anyone believes that a minor known to them is using this platform, they are requested to notify the support team immediately.

Policy Changes and Notification

This privacy policy may be updated from time to time due to changes in technology, law, or business operations. For significant changes, a notification will be sent to your registered email or posted on the platform.

Continuing to use the platform after an update will be taken as your agreement to the new policy. You are therefore advised to check this page regularly.

To learn more about our platform, you can read the 6s introduction and objectives page, where the platform's history and scope are described in detail.

Contact and Complaints

If you have any questions, feedback, or complaints about this privacy policy, please contact the 6s support team. Our team is available in Bengali and English, seven days a week, twenty-four hours a day.

For answers to common questions, visit our Frequently Asked Questions (FAQ) section — it covers many questions about accounts, payments, and privacy.